We are more often treacherous through weakness than through calculation. ~Francois De La Rochefoucauld
Next time someone ill-treats you, think twice before getting angry.
Bad behaviour could be a result of weakness, rather than pure evil.
Double check and see things from another perspective. Evil is most of the time synonym with powerlessness or a deep sense of vulnerability.
Smile and try to understand the others.
Most of the time they are just crying for help in their own way…